FAQ

FAST AND SECURE DELIVERY:

All printing and shipping is handled by The Print Space in London. Prints will be shipped worldwide from their UK or Germany studios depending on your location. 

Standard Flat Rate worldwide shipping is free of charge and typically takes 5-10 working days depending on your location. Please note that while shipping is free of charge, you will be responsible for any local tax duties.

Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe
delivery.  All materials are fully sustainable.

DELIVERY TIME:

Delivery Time: Orders usually ship out within 72-hours of your purchase, and will usually
arrive within a maximum of 5-10 working days.

Estimated delivery times:

  • 2-5 business days for UK.
  • 5-8 business days for Europe.
  • 8 to 10 business days US and Canada.
  • 10 to 15 business days for Rest of World.
RETURNS:

We are sure you are going to love your limited edition print and that it will become a part of your home. As it is a limited edition print made to order I do not accept returns.

The print tubes are extremely rugged and are capable of surviving even long shipping journeys. In the rare event that you receive a damaged print we will gladly replace it for you completely free of charge.
 
Certificate of authenticity and Edition numbers:
Our fine art print collections features a limited edition quantitu size of 30 per print. Once the prints sell out, they will never be available again.
 
Each print comes with a unique certificate of authenticity, which features an edition number, production date, certificate number and a hologram sticker that matches the unique number on the print and certificate.
 
For any additional enquiries, please email us at: madshagennatur@gmail.com

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